Delivery & Lead times
We aim to deliver orders to mainland UK addresses within
3-5 working days. For embroidered or printed jobs it will be
10-12 working days.
Please note during the peak ordering months (July - August) delivery times will increase.
We will e-mail you when your order has been received and again on dispatch.
SL Clothing will inform you as soon as possible if we are unable to deliver your order within the suggested time. If you are ordering more than one item, your uniform may be sent to you in instalments if certain items are out of stock.
We will communicate the estimated delivery time for delayed items. At this stage you may cancel your order if you wish. In no event shall we be liable for any damages or penalty for any delay in delivery.
In the unlikely event that you receive items which are not what you ordered or which are damaged or defective, we shall make good any shortage or non-delivery, replace or repair any damaged goods, or refund to you the amount you paid for the items provided that you notify us of the problem by email within 3 working days of delivery.
For School Delivery information please look for ‘Delivery’ in ‘School Uniform’ section.
For Account customers please log in and refer to the delivery information on your uniform page.
Free – For orders above £60
VAT – For orders under £60
The courier service may speed up the delivery time, however, please note the despatch time will remain the same of 2 to 3 days for undecorated items.
The courier company will attempt delivery and will leave you a card if you are out. After the second failed attempt your uniform order will be returned to us and we will contact you to advise.
We accept payment by Credit Card, Debit Card or cheque. We shall not process any orders until we receive confirmation of payment or cheque clearance.
The prices are exclusive of VAT. Delivery charges are as set out in the checkout process. Delivery is free on orders with a purchase value of £60 and above.
Your payment card is debited at the time of placing your order and sometimes a password may be asked for. This is an additional security measure requested by your card provider.